This chart breaks down the total cost associated with each type of work order, revealing where field service resources are most heavily invested. Installation and repair services dominate the spend, highlighting critical areas for operational efficiency. By visualizing these costs, teams can better prioritize service strategies and optimize budget allocation.

From urgent repairs to recurring maintenance and complex installations that span months, the user needs was to help field service team to stay organized and proactive. Track progress, manage resources, and collaborate seamlessly across long timelines.

Tailored the CRM for the technicians started with smart scheduling, and ends with technicians having the right tools and information. Intelligent scheduling capabilities and field service mobile apps for your technicians helped lead to success in the field for our team.

Online and offline capabilities so that an active connection is not required – efficient for work in healthcare areas with no connectivity. Targeted escalations and workflows triggered by actions completed by technicians on their mobile field service app.